INTERNATIONAL JOURNAL OF SOCIAL HUMANITIES SCIENCES RESEARCH (JSHSR)

Abstract


QUALİTY FUNCTİON DEPLOYMENT: A LITERATURE REVİEW FOR CONSTRUCTİON FİELD

Quality function deployment (QFD) is a method of designing a product or service that enables to specify clearly the demands and needs of users and integrate the specified criteria into technical requirements at an early stage of the planning and development process. This method has been applied in the construction industry in developed countries for product development. This study aims to investigate the application areas of QFD in construction field. In order to see the current strategies, the literature review and the examples applied in the construction sector about the QFD method were evaluated. According to the results obtained from the literature review, it can be concluded that there is not much awareness exist for QFD in the construction sector. According to the data obtained, it is observed that the applications in the field of architecture are generally focused on housing design, project, and construction processes, material selection, building performance evaluation, sustainable and green buildings, and the number of examples applied in public projects is not much. The benefits of the implementation of QFD in the construction sector were mentioned and examples of the method being used more effectively by combining it with other quality methods and analysis systems were examined. There has been limited previous study on the use of QFD in the construction sector, hence this paper demonstrates that implementation of QFD method in construction industry by examining the current literature.



Keywords
QFD, Quality Function Deployment, Construction Field, Literature Review



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